Fal Sarovar

Freshness Delivered, Quality Guaranteed

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FruitsVegetablesPre-cut VegetablesExotic VegetablesPre-cut FruitsFruits Salads

Terms and Conditions

Welcome to Fal Sarovar! By accessing our website, falsarovar.in, and using our services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

  • By using Fal Sarovar, you confirm that you understand and agree to abide by these terms and conditions.
  • Fal Sarovar reserves the right to update or modify these Terms and Conditions at any time without prior notice.

2. Product Quality

  • We strive to provide high-quality and fresh fruits and vegetables. However, due to the nature of the products, there may be slight variations in appearance, size, and color.
  • If you encounter any quality issues, please contact us within 24 hours of receiving your order. We will assess the situation and may offer a refund or replacement.

3. Ordering and Payment

  • Orders must be placed through our website. Full payment is required at the time of purchase through the available payment methods.
  • All prices are inclusive of applicable taxes. Additional delivery charges may apply, as outlined during checkout.

4. Delivery Policy

  • We currently deliver within Jammu City only. Delivery times are from 9 a.m. to 9 p.m. and may be subject to slight variations due to traffic or weather conditions.
  • It is your responsibility to ensure that someone is available to receive the order at the provided address. Missed deliveries may incur additional charges.

5. Cancellation and Refund Policy

  • Orders may be canceled prior to dispatch by contacting our customer service team. Full refunds are available for timely cancellations.
  • If you are unsatisfied with a product, please reach out to us within 24 hours of delivery. Refunds or replacements are handled on a case-by-case basis to ensure customer satisfaction.

6. User Responsibility

  • You agree to provide accurate, up-to-date contact and address information. Fal Sarovar is not responsible for issues resulting from incorrect details.
  • By using our website, you agree to use it responsibly and not engage in any activities that may harm the site or disrupt services.

7. Privacy Policy

  • We are committed to protecting your privacy. All personal information collected during the order process is handled responsibly and in compliance with relevant laws. Refer to our Privacy Policy for details on data handling and protection.

8. Limitation of Liability

  • Fal Sarovar is not liable for any indirect or incidental damages resulting from the use of our services.
  • Our maximum liability is limited to the total amount paid for the specific order in question.

9. Contact Information

  • If you have questions regarding these Terms and Conditions or need assistance with an order, please contact us at contact@falsarovar.in or through our customer service number.

By using our website and placing an order, you agree to these Terms and Conditions and the associated policies.